The back office is the portion of a company made up of administration and support personnel who are not client-facing. Back-office functions include settlements, clearances, record maintenance, regulatory compliance, accounting, and IT services. Many companies have chosen to outsource and/or offshore back-office roles to further reduce costs. Technology has afforded many companies the opportunity to allow remote-work arrangements, in which associates work from home. Benefits include rent savings and increased productivity. Additionally, remotely employing back-office staff allows companies to access talent in various areas and attract a diverse pool of applicants. Caltech provides the resources and know-how SMEs often lack to enter China successfully, minimizing set-up risks through a step-by-step approach as well as producing economies of scale and optimal operational costs. We offers taylor made back-office packages to foreign companies in China and Hong Kong. Human Resources and Administration • Calculate monthly employee payroll and social benefits. • Set up personnel files for each employee including updated personal info, I.D., work contracts, promotions, salary reviews, change of job descriptions or position etc.  We will create and maintain all electronic personnel files. (Client’s China Representative need only send us instructions on any change(s), we’ll carry out necessary action to fulfill the instructions with completion notice). • Annual updates of employee records • Prepare new employee contracts • Prepare exit procedures for departing employee according to China labor laws. • Keep and update records of employee’s vacation and leave days according to the labor contract • Provide updates on change of labor laws and regulations • Renew and negotiate office lease agreement with landlord Accounting • Prepare monthly accounting reports • Preparation of checks or use other forms of payment to pay for all business related bills including: rent, telephone, electricity, management fee etc. • Handle accounts payable/receivable and invoicing • Prepare monthly, quarterly and annual business tax, income tax and other tax declarations as required by Chinese government • Arrange for all tax payments • Filing of monthly company accounting reports to the tax bureau • Send monthly bank statement and related receipts – scanned copies – to Client’s head office • Handle/process monthly employee expense reports • Arrange payments for employee salary, social benefits and reimburse employee’s expenses • Prepare monthly budget and send it to Client’s head office • Co-ordinate with Client’s auditor (if any) for annual financial audit report in Chinese and in English per the most updated rules and regulations • Payment strategies to minimize tax exposure Communication • Ensure smooth communication between Client and government • Ensure accurate and timely handling of government document requests • Inform Client of new government policies and regulations • Maintain smooth communication between Client and landlord • Maintain communication with Client head office on accounting issues • Assist in dealing with local government offices wherever and whenever needed, i.e. local public security bureau, labor bureau audit etc • Maintain regular contact with China team/and Foreign team with no language or time zone barriers. Expatriates’ Work Visa • We can apply the Work Visa of Expatriates working in China on behalf of their clients. • First time application • Work Visa extension Auditing processes • Annual Audit Report and WOFE Certificates’ audit • Financial Audit, Foreign Currency Audit • Audit report from CPA is required in Chinese/English: • Handle annual mandatory business license audit: • Examination by 7 Chinese authorities.

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BACK OFFICE MANAGEMENT